FREQUENTLY ASKED QUESTIONS
Simply call on 0435506408 and our friendly staff will arrange an appointment time for you. If you have any questions we are happy to discuss over the phone or you can send an email at info@thewellnessphysio.com.au or submit the enquiry from on website.
No, you don’t need a referral to see our Physiotherapist. However, if you are claiming through WorkCover, DVA, EPC Medicare program, or CTP you will require a Doctors referral.
All we need is to have a safe area for a treatment table to be set up. We require you to be ready and have appropriate dress attire for the area being treated. If you have any scans or reports (X-Ray, CT, MRI) or referral have them ready.
Our therapist will ask a range of questions eluding to what you have been experiencing, this enables for a better understanding of the problem. Our therapist will then do a thorough objective assessment to provide an accurate diagnosis and clarity as to why you have developed the problem and the expected outcomes of physiotherapy. From here the necessary treatment will be provided. Following this our therapists will always provide home exercises to perform to help.
You can pay for your sessions with The Wellness Physio through the following methods:
- Cash
- Electronic Bank Transfer
- Eftpos- credit or debit card using eftpos terminal
Bank: NAB
Account Name: The Wellness Physio
BSB: 084004
Account #: 341735996
We will contact the patient within 2 business days upon the receipt of the referral. Service demands change from time to time, therefore, do contact us regarding waiting time. We can prioritise if you have an urgent request.